Talk to our research team
Questions about a product, an order, a batch or a certificate of analysis — we reply within 1–2 business days.
Send us a message
Fill in the form and our research support team will reply within 1–2 business days. For batch-specific questions, include the product name and batch number.
Before you get in touch
Thank you for your interest in Peptides Australia. In case you have any inquiries concerning our research-grade peptides, product literature, batches or lab supply process, please feel free to address our research support team.
Being a specialized supplier of laboratory research reagents, we are devoted to supplying our clients, researchers, laboratories, universities, biotech companies and other authorized professionals with the relevant data regarding our products. In case you need to get in touch with a peptide supplier concerning your inquiries about product specifications, CoAs and other questions, please feel free to fill in the contact form below.
Please be aware that our support team is capable of answering only the inquiries related to research products and lab supply and we are not able to answer your questions regarding medicine or treatment of humans or veterinary subjects.
Research Support Enquiries
Questions on a variety of issues related to our products, such as:
- Product availability
- Criteria for research materials
- Requests for Certificate of Analysis (CoA)
- Documents regarding batch and quality
- Shipping inquiries
- Information on laboratory supplies
- Research product inquiries
In order to help us answer your query in an efficient manner, we would require your name, affiliation, if any, and a brief description of your question.
Contact Form
Please use the contact form available below to address your query directly to the research support team at Peptides Australia. Supplying all necessary details will ensure that your query is reviewed and passed on to the correct department within Peptides Australia.
In some cases, depending upon the nature of your query, we may require more details for verification purposes.
Response Time
We are committed to replying to any true research or customer service inquiries within 1-2 days. For more complex inquiries like those requiring review of documents or batch-related information, we may need extra time for processing.
It is important that we give informative and correct replies, but all the information provided should always be consistent with our quality standards.
Compliance Notice
Peptides Australia provides research materials for laboratories exclusively for the purpose of scientific research.
We are neither a pharmacy nor a health care organization, nor do we give any kind of medical advice. Our products are not meant to be used by humans or animals and we do not make any suggestions regarding their use in therapy or treatment of any disease.
By reaching out to Peptides Australia, you confirm that your query pertains strictly to research or documentation purposes only.